Terms of service
Terms of Service – LOOGRA
Welcome to LOOGRA.
By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.
If you do not agree with any part of these terms, you should not use our website or services.
📌 General Conditions
• LOOGRA reserves the right to refuse service to anyone at any time for any reason.
• By using this site, you confirm that you are at least 18 years of age or using the site under parental supervision.
• You agree not to misuse the website for any illegal or unauthorized purpose.
🛍️ Product Information
• We make every effort to display accurate product details, descriptions, and images.
• Slight variations in colour, design, or fabric may occur due to lighting, photography, and screen resolution.
• Such minor variations do not qualify for return, refund, or exchange.
💰 Pricing & Payments
• All prices are listed in INR (₹) and are inclusive of applicable taxes unless stated otherwise.
• LOOGRA reserves the right to change prices or discontinue products without prior notice.
• Payments are processed securely through trusted third-party payment gateways.
• LOOGRA does not store your card, UPI, or banking details.
🚚 Shipping & Delivery
• Delivery timelines provided are estimates and may vary due to logistics or external factors.
• LOOGRA is not responsible for delays caused by courier partners, weather conditions, or unforeseen circumstances.
• Shipping charges, if applicable, are non-refundable.
🔁 Return, Exchange & Refund
• We do not offer returns or refunds once the product is sold.
• Size exchange only is allowed, subject to availability and as per our Return & Exchange Policy.
• All sale, discounted, coupon, or gift voucher purchases are non-returnable, non-refundable, and non-exchangeable.
Please refer to our Return & Exchange Policy page for complete details.
📦 Damaged or Incorrect Products
• In case of damaged or incorrect products, customers must notify us within 48 hours of delivery with proper proof (images or video).
• After verification, a replacement will be arranged.
• No refunds will be provided in such cases.
❌ Order Cancellation
• Orders once placed cannot be cancelled.
• LOOGRA reserves the right to cancel any order due to stock unavailability, pricing errors, or suspicious activity.
📜 Intellectual Property
• All content on this website, including images, logos, text, graphics, and designs, is the property of LOOGRA.
• Unauthorized use, copying, or reproduction of any content is strictly prohibited.
⚠️ Limitation of Liability
• LOOGRA shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
• Our liability is limited to the value of the product purchased.
🔒 Privacy
Your use of our website is also governed by our Privacy Policy.
Please review it to understand how we collect and use your information.
🔄 Changes to Terms
LOOGRA reserves the right to update or modify these Terms of Service at any time without prior notice.
Changes will be effective immediately upon being posted on the website.
📞 Contact Information
For any questions regarding these Terms of Service, please contact us at: